Recently I replaced one of the a/c units in my home. Prior to deciding to have this work done I had Will from Howell-Chase take a look at my entire system to include the possibility of replacing all the duct-work. Because of the age of the system, we decided to replace the a/c unit and duct-work system with metal ducts and spray foam the exposed areas. The efficiency of this system exceeded my expectations. Over the past year I noted a 40% reduction on my electric bill. As important we noticed that the areas of our home furthest away from the system are as comfortable as any other room. It will only be a matter of time before this system pays for itself.
The installation was seamless. As a matter of fact they came up with a solution for running new refrigerant lines that did not disturb the inside of the home which saved us inconvenience and money.
I have recommended this company to several clients over the last year and shared with them my wonderful experience.
We recently used Chase for a maintenance call in our office. We were very pleased with the service, from the first call with Carla in the office, to Brandon in the field, it was excellent service at a great price. I will now be using them for my home and offfice. Very impressive company!!!
If you are looking for quality equipment, a very reasonable price and super customer service you do not need to look any further. I just replaced my AC system and could not have been more pleased with the whole experience. All of the service techs were very professional, their clean up great and so was the follow up. Victoria Marangio from the office staff was wonderful to deal with and deserves special mentioning. Thank you again for coming to my rescue on such short notice.
They have always been there no matter when I call if my a/c or heat isn’t working properly. It’s nice to have someone I can count on, and who works so efficiently to get it working right. Having someone respond promptly at night or on the weekend is very reassuring!
Got three quotes from other Trane dealers and Howell Chase had better prices across the board! Their tech, Lucas, was polite, knowledgeable and efficient. He covered all flooring areas with drop clothes and wore booties. He worked all day without a break and took the time to answer my questions. He cleaned up and was done with the install by 5. The work was top notch and I’m PICKY! Couldn’t be more pleased!
Excellent service! We just replaced our entire HVAC system. Howell Chase was quick, efficient and cleared up any questions I had. They send an email ahead of time with a photo, so you know who to expect at your door. The installation team was kind enough to clean up after themselves. They were quick to schedule, prompt customer service, and very helpful. Victoria at the office was incredibly helpful, guiding me how to pay my invoice online and also with scheduling a follow up inspection to change the location of my air filter, she even assisted me after business hours, which was above and beyond. Each employee I’ve interacted with has been knowledgeable and professional. Highly recommend Howell Chase!
From the first call to them, through the system installation and quality assurance follow-up, excellent! The young men that installed the system were personable and professional. Everyone made the experience painless and as pleasant as it could be. Great communication and follow up. Quality product and service.
Thank you so much for your prompt attention to our no heat problem during the very cold weather. Jose was very professional, efficient and went the extra mile to explain the problems to us.
I highly recommend this company.
Everything we’ve done through Howell Chase has been handled extremely professionally. Their initial quote was the easiest to read and compare with others. Their price was more than reasonable for the quality of equipment and service. I would recommend this company to anyone with HVAC needs. Contact Victoria Marangio and I can guarantee satisfaction.
Howell Chase is a very professional, customer service oriented HVAC company that is a pleasure to do business with. During the summer of 2018, I had my AC unit replaced by Howell Chase and they were very prompt with time of arrival for service, and very detailed and thorough in their explanation of the features of my new AC unit. The company offers competitive pricing in comparison with other local HVAC companies for their goods and services. I highly recommend giving Howell Chase a call.